What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, postal address, email address, phone number and payment details. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to:
- Enter your email in our promotions
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
You can opt-out of any of these promotions by emailing the hotel directly.
We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.
We may also process other data, which is not personal data.
When you access our website, your device's browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website.
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine provided by our booking management system vendor Bookingwhizz.
All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Protecting your information
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Disclosure of your Information
We may disclose your data to third parties who provide a service to us or in the event that we sell or buy and business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets or if we are under a duty of disclose or share your data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers. Currently we disclose your data to the following providers.
|Provider/Recipient||State EU or alternatively state jurisdiction to which the data is transferred|
Some jurisdictions may not have adequate safeguards for the protection of personal data, and where this is the case we comply with Chapter 5 of the General Data Protection Regulation ("GDPR") to provide an alternative method of safeguarding your personal data.
Children's Privacy & Parental Consent
Links Provided To Other Sites
Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below:
1. The rights to access data relating to you (access right).
2. The right to rectify / correct data relating to you (right to rectification).
3. The right to object to processing of data relating to you (right to object).
4. The right to restrict the processing of data relating to you (right to restricition).
5. The right to erase/delete data relating to you (right to erasure) - where appropriate
6. The right to "port" certain data relating to you from one organisation to another (right to data portability)
The controller for the purposes of GDPR is
Waterford Marina Hotel
When you visit the Hotel’s website, some browsing-related information on your device (computer, Smartphone, tablet etc.) is likely to be recorded in files called "cookies" and stored on your device.
- What are the different types of cookies?
There are several categories of cookies:
- Strictly necessary cookies: these cookies are essential in order to browse some websites and use all of their features (the user's operating system support, display etc.). Without these cookies, features such as the display will not have optimum functionality. Note: these cookies collect purely technical data and do not identify you personally.
- Performance cookies: these cookies help us improve a user's experience by helping us understand how they use our websites (most frequently visited pages, applications used etc.). These cookies do not identify you individually.
- Functionality cookies: in order to make browsing easier, these cookies store certain user preferences (language, username, country etc.).
- Targeting/advertising cookies: these cookies enable a user to receive targeted advertisements based on their interests, but they also limit the number of times that the advertisements appear.
- Affiliate cookies: these cookies enable third parties ("affiliates") that publish marketing campaigns on their websites to be paid on behalf of the "web merchant".
- Cookies from social networks: these third-party Cookies let you communicate the content of our site to others, as well as your opinion in relation to our site. This is the case with the "Share" and "Like" buttons on "Facebook," "Twitter," "LinkedIn," "Viadeo," etc.
Social networks which offer these application buttons can identify you by these buttons, even if you did not click on one of them when you visited our site. Indeed, some Cookies allow the social network concerned to follow your navigation on our site whenever your social network account is activated on your device when at the same time, you are on our site.
We have no control over the procedures social networks use to collect information about your navigation on our site. Please read these social networks privacy policies regarding personal data. These should allow you to exercise certain privacy options with these social networks, in particular by adjusting your user accounts for each of these networks.
Cookies help us to improve the quality of your browsing experience when visiting the our website. This technical process primarily allows us to:
- adapt the layout of our websites to suit your device's display preferences (language, display resolution, operating system used etc.)
- store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our websites
- collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usability
- put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed)
- offer you, through advertisements, personalized content that is likely to be of interest to you.
Important: Advertisements or links to third-party websites may be included on our websites. Your personal details may be collected by third parties when you click on these links. This Charter does not cover visits to third-party websites. TheWaterfordMarinaHotel cannot be held responsible for the policy of third-parties regarding personal details and the use thereof.
Policy Modifications & Contacting Hotel